Hi, I'm Tovin.

Database Administrator · Program Manager · Product Owner

eMentoring & Connections

• Orchestrated large-scale mentoring connections between corporate volunteers and students, including a Securian Financial & Xcel Energy partnership pairing 300+ 9th graders with volunteers across an 8-week program
• Managed end-to-end logistics for 6+ simultaneous mentoring connections annually — volunteer recruitment, student-volunteer pairing, training, and event planning for cohorts of 10–300 participants
• Designed a new name badge system that reduced paper waste by up to 25% per connection event
• Built an Excel-based prep workflow that cut connection prep time by an estimated 60%
• Delivered volunteer onboarding trainings via Zoom and conducted in-classroom student orientations
• Produced end-of-connection stakeholder reports synthesizing survey data for partner organizations

Stock Market Game

• Grew registration 5% year-over-year by cultivating relationships with 275 teachers across 250 schools, impacting approximately 15,000 students annually
• Delivered 5–10 in-classroom financial literacy lessons per semester to students in grades 4–12
• Facilitated 20–30 teacher trainings per semester for new and returning educators
• Planned and executed biannual award ceremonies for 75–125 attendees — catering, speakers, emcees, awards, and RSVPs end to end
• Stewarded a $100K annual partnership with rigorous enrollment, demographics, and data reporting requirements
• Designed and implemented an automated survey system integrated into Salesforce that significantly increased response rates, replacing a previously manual outreach process

Video Production

• Produced Invested at All Ages, a documentary-style video selected for presentation at the national SIFMA Foundation Symposium and featured on their social media channels
• Filmed and edited a 2-minute promotional video for BestPrep's 800-person annual Educational Forum, which generated over $600K in revenue
• Created a volunteer recruitment video for BestPrep's summer camp program through multiple rounds of stakeholder feedback
• Independently managed all production phases — concept, filming, editing, and revision — delivering broadcast-quality results without external support

Salesforce Administration & Product Ownership

• Led a full overhaul of BestPrep's mentoring platform, migrating from an unstable third-party integration to a fully internal Salesforce-native solution following a formal UI/UX audit
• Developed multi-stakeholder portals (staff, teacher, company coordinator) that reduced inter-org communication overhead by 50% and eliminated weekly manual report distribution
• Built and launched a board portal adopted by more than half of BestPrep's board of directors
• Engineered a custom Authorize.net payment integration within Salesforce, eliminating a FormAssembly subscription and reducing payment processing fees
• Developed internal tooling that replaced the organization's Apsona integration, cutting licensing costs and reducing the database budget by 30%
• Revitalized a dormant ticketing system, driving adoption from 5% to nearly 90% through workflow improvements, automated notifications, and staff enablement
• Built reporting infrastructure tracking staff time allocation, high-volume requestors, and recurring support areas
• Manage Salesforce data integrity supporting 23 full-time staff, 12 part-time staff, 35,000 students, 5,000 volunteers, and 500 teachers annually
• Supervised one database assistant, providing technical direction and task management

Summer Camp

• Directed full-cycle recruitment, interviewing, hiring, and training for student staff leaders
• Directly managed 40 student staff members throughout a week-long camp

Co-Founder & Full-Stack Developer

• Co-founded and independently developed a full-stack web platform matching users to specific job listings through a custom 15-point aptitude algorithm — replacing vague career categories typical of traditional assessments
• Architected a user submission and admin review pipeline to ensure data quality across all job listings
• Built a full admin panel with job and quiz analytics surfacing insights on role interest and content expansion
• Designed platform roadmap including live job listings, company-facing accounts, and a self-service employer portal
• Managed end-to-end development — algorithm design, database architecture, front-end UI, and build logging — without external support

Environmental Education Instructor · Board of Directors

• Delivered science-based environmental education to approximately 1,500 K–6th grade students per semester, covering decomposition, aquatic insect biology, and field data collection
• Designed and adapted lesson plans to meet diverse accessibility needs for students with varying disabilities
• Assisted with citizen science initiatives including bird population counts and wildlife surveys
• Staffed the visitor center on a volunteer basis, providing interpretive information and managing POS, inventory, and theater programming
• Served on the Board of Directors for ~3 years, governing an organization managing ~$500K in assets and overseeing 2 part-time staff
• Organized fundraisers and community events to support refuge programming and raise local environmental awareness
• Participated in high-stakes board decisions, including navigating a land reclamation announcement by a neighboring Native nation